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View employer profileView all jobsJob contact detailsJob: Assistant Executive HousekeeperEmployerHilton Worldwide EuropePosted23 Oct 2012ReferenceOPE01C3CLocationEnglandJob TitleHousekeepingEmployer TypeHotelPositionAssistant Executive HousekeeperSalarynot specifiedEmail this job to a friendAdd to my shortlist

Job descriptionJob Description - Assistant Executive Housekeeper (OPE01C3C) Job Description   Assistant Executive Housekeeper ( Job Number:   OPE01C3C ) Work Locations :   Hilton London on Park Lane Hotel   22 Park Lane     London   W1K 1BE     A Deputy Housekeeper with Hilton Hotels & Resorts is responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.

What will it be like to work for this Hilton Brand?One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.

If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.What will I be doing?

As a Deputy Housekeeper, you are responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. A Deputy Housekeeper would also be required to assist the head housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

Assist with overseeing Housekeeping operations

Operate within departmental budgets through effective stock and cost controls and well managed schedules

Support departmental targets and objectives, work schedules, budgets, and policies and procedures

Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork

Ensure team members have an up-to-date knowledge of all room categories and amenities

Assist Head Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers

Ensure staffing levels cover business demands

Ensure ongoing training to support Head Housekeeper

Ensure communication meetings are conducted and post-meeting minutes generated

Manage staff performance issues in compliance with company policies and procedures

Support managing, training and developing the Front Office team

Deputise in absence of Head Housekeeper

Assist other departments wherever necessary

What are we looking for?

A Deputy Housekeeper serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity

High level of commercial awareness and cost control capabilities

Excellent leadership, interpersonal and communication skills

Committed to delivering high levels of customer service

Ability to work under pressure

High level of IT proficiency

Excellent grooming standards

Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Familiar with Property Management Systems

Experience managing a department and Profit & Loss account

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.Learn more now about Hilton Hotels & Resorts --- the global leader of hospitality.
More than 500 locations and nearly 200,000 rooms across six continentsInnovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest roomsFlagship brand of Hilton Worldwide with properties in more than 77 countriesMore than 70 world-class resorts and more nearly 200 full-service spasHarris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and 2011Number one C3global brand awareness in the hospitality industry Advertised Salary :   32,000 neg. Job :   Housekeeping and Laundry Schedule :   Full-time

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